Shipping Policy

Thank you for choosing Renam Bags for your exceptional bag and accessory needs. Our Shipping Policy is designed to provide you with information about our shipping procedures, delivery times, and other relevant details to ensure a smooth shopping experience.

1. Order Processing Time

• Processing Time: Orders are typically processed on the same day the time they are placed, excluding holidays.
• Order Verification: Some orders may require additional verification, which may result in a slight delay. We appreciate your patience during this process.

2. Shipping Methods and Costs

• Domestic Shipping: We offer various shipping options for domestic orders. The shipping costs and delivery times are calculated at checkout based on your location and the selected shipping method.
• International Shipping: For international orders, shipping costs and delivery times vary depending on the destination. Customs and import duties may apply, and customers are responsible for these additional charges.

3. Delivery Times

• Domestic Delivery: Domestic orders generally arrive within 2-7 business days, depending on the selected shipping method and your location.
• International Delivery: International orders may take 7-21 business days for delivery, depending on the destination and any customs processing times.

4. Tracking Information

• Order Tracking: Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this information to track your order’s delivery status.
• Tracking Updates: Please note that tracking information may take some time to update, and delays may occur due to carrier processing.

5. Customs and Duties

• International Orders: International customers are responsible for any customs duties, taxes, or fees that may be imposed by their country’s customs authorities.
• Customs Delays: Customs processing times may vary, leading to potential delays beyond our control. We appreciate your understanding in such situations.

6. Address Accuracy

• Customer Responsibility: It is the customer’s responsibility to provide accurate and complete shipping information. Renam Bags is not liable for delays or additional costs caused by incorrect or incomplete addresses.

7. Shipping Restrictions

• P.O. Box Addresses: We are unable to deliver to P.O. box addresses. Please provide a physical address for delivery.
• Restricted Areas: Some locations may have shipping restrictions. If your area is affected, we will contact you to make alternative arrangements.

8. Contact Information

If you have any questions or concerns regarding our Shipping Policy, please contact us at rizzsupport@gmail.com

Thank you for choosing Renam Bags. We are committed to ensuring your orders are processed efficiently and delivered to you in a timely manner.